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Transcript

Our discussion with Chief Scott Hughes is a lesson in leadership. Here are some of the concepts mentioned in the episode.

  • Remember Your Roots: Always keep in mind where you came from. Many leaders forget their beginnings, which can lead to disconnect from their teams. Stay grounded and connected to the front-line workers.

  • Support Your Team: Understand that the morale of your officers is crucial. If they feel supported and valued, they are more likely to stay and perform well. A lack of support can lead to high turnover rates.

  • Effective Communication: Maintain an open-door policy. Encourage team members to come to you with ideas or concerns. Communication should flow freely, not be hindered by rank.

  • Invest in Your People: Provide training and professional development opportunities. Show that you are invested in their growth, which can lead to higher job satisfaction and better performance.

  • Find a Way to Say Yes: When team members come to you with ideas or requests, try to find a way to accommodate them instead of immediately saying no. This fosters a culture of positivity and innovation.

  • Encourage Proactivity: Foster an environment where officers feel safe to be proactive. If they fear repercussions for making decisions, they will hesitate to act, which can hinder effective policing.

  • Address Organizational Stress: Understand that the stress faced by officers often stems from organizational issues rather than external pressures. Work to create a supportive environment that prioritizes well-being.

  • Be a Visible Leader: Engage with your team regularly. Show that you are present and involved in their daily activities. This builds trust and respect.

  • Embrace Change: Be open to new ideas and approaches. The landscape of law enforcement is ever-evolving, and adaptability is key to effective leadership.

  • Promote a Healthy Work-Life Balance: Encourage your team to take time off and recharge. A well-rested officer is a more effective one.

  • Recognize and Reward Efforts: Acknowledge the hard work and dedication of your team. Recognition goes a long way in boosting morale and motivation.

  • Lead by Example: Demonstrate the behaviors and values you want to see in your team. Your actions set the tone for the entire organization.

  • Foster Inclusivity: Create an environment where everyone feels valued and included. Diverse perspectives lead to better problem-solving and innovation.

  • Be Transparent: Share information openly with your team. Transparency builds trust and helps everyone feel invested in the organization’s success.

  • Encourage Feedback: Regularly seek feedback from your team on processes and leadership. Use this information to make informed improvements.

  • Stay Committed to Core Values: Keep your focus on the mission and values of the organization. This commitment will guide your decisions and actions.

  • Understand the Human Element: Remember that your team members are human beings with emotions and lives outside of work. Show empathy and understanding in your leadership approach.

  • Build Relationships: Establish strong relationships with your team. Trust and camaraderie can enhance collaboration and effectiveness.

  • Practice Self-Care: As a leader, it’s vital to take care of your own well-being. A healthy leader can better support their team.


Travis Yates is the co-author of “The Courageous Police Leader” and has been training risk management and leadership for over two decades that have spanned thousands of students and 48 states. After dedicating over 30 years to the law enforcement profession, he is now working full-time consulting and training law enforcement leaders across the country.

Brian Ellis is a retired law enforcement lieutenant with over 25 years of service. He is the co-author of “The Theory of Magnus Ovea”, and his dedication to the theory of leadership led him to the National Command & Staff College, where he and his colleagues launched MAGNUSWorx, an education and data analytics platform dedicated to peak performance and wellbeing. Brian is a speaker, coach, and trainer for government and private organizations, dedicated to promoting leadership, high-performing teams, and providing others with actionable information for personal preparedness and resilience. His work has been featured in various media outlets, including numerous articles, book chapters, and podcasts.